Find answers to the most commonly asked questions about Healthily and our services.
Usually oral antifungal medication is safe to use and causes no side effects, but it’s stronger than topical antifungals are, so speak to a pharmacist or doctor for advice on how to get and use these medicines safely. It’s important to check with a pharmacist or doctor before you take an antifungal pill if you’re using other medicines, as some medicines interact badly with antifungals and can cause side effects. Speak to them too about any medical conditions or allergies you have, or if you’re pregnant or breastfeeding. If you’re elderly, it’s also best to speak to a doctor before taking antifungal pills.
Some liver cleanses claim to break down body fat, improve liver function or ‘flush’ harmful toxins out of your system, but there’s no evidence to suggest that liver cleanses can actually improve fatty liver disease.
If you want to improve fatty liver, try doing more exercise or giving up smoking. Both actions are medically recognised ways to improve fatty liver disease.
Yes, anxiety can cause a number of physical symptoms, like numbness or tingling of your face, arms, hands, legs or feet – especially at the peak of anxiety or when having a panic attack. However, there can be many other reasons for numbness on one side of the body, so see a doctor if you develop this symptom.
There’s no evidence to suggest that a vasectomy will affect your sex drive or sexual performance. After surgery, you may have side effects like bruising of the skin around your testicles (scrotum), swelling and mild pain or discomfort. It will take about a week or so for you to fully heal and for the side effects to go away, which may stop you from having sex – but this won’t affect your libido in the long term. Read more about when you can have sex after a vasectomy.
If sex is forceful, or in a position that leads to very deep penetration, it may cause some bleeding, especially if you don’t have enough lubrication. However, you should still discuss any bleeding with a doctor. Remember that deep or rough sex should always be agreed to. If you’re uncomfortable or bleed because of deep sex, try a different position or more gentle sex.
Healthily cannot be used for information about babies, children under the age of 10, pregnant women, people on immunosuppressive treatment, and people with long-term conditions, such as diabetes.
You must be at least 16 years of age to use Healthily.
Far from replacing doctors, Healthily is designed to help ease the existing burdens on medical staff through pre-primary care.
Healthily can assist by digitally screening patients for minor ailments, thereby giving doctors more time with those patients who would benefit from a consultation.
As a Healthily user, you receive trustworthy and medically-assured information and suggestions for relieving minor ailments and common illnesses without having to wait for a doctor’s appointment.
‘Call a doctor’ services are available within the OneStop Health™ section of the app. To find a service in your country, visit OneStop Health™ by clicking on the menu icon and select the ‘Doctors and Health Professionals’ section to find a suitable service.
You may also be presented with the option to ‘Call a doctor’ following a consultation.
Please note, you may be charged for some of these services by our partners, so make sure you read carefully the details before placing a call.
If you click on the link provided by the chatbot, or click one of the providers within the OneStop Health™ menu of our app, you will leave our app and be redirected to the provider’s service.
You should avoid using clotrimazole near your mouth, lips and eyes. If you suspect you may have a fungal infection on your face, see a doctor first. If the doctor recommends you use clotrimazole on your face, they will advise you on how to correctly apply it.