How to use Healthily safely

Your health is important to us, so before using Healthily we'd like to make sure you understand how our products and services can help you.

If you're generally healthy and don’t have any ongoing or rare medical conditions, we can help you spot less serious conditions you can usually manage yourself. Healthily provides medically safe information about specific conditions to help you decide on your best next steps. This includes if you need to see a doctor or not.

But Healthily isn't a real-life doctor, which means we can't:

  • consider all the information a doctor can when interacting with you
  • identify every possible condition or symptom you may have
  • always understand the information you give us

We often give suggestions about what you can do next, but you should only act on these if you think it’s appropriate for you to do so.

Always visit a doctor if:

  • you’re in doubt
  • your symptoms get worse
  • your symptoms don’t improve

If your situation feels serious, always call the emergency services.

Remember, always consult with your doctor before making medical decisions based on information provided by Healthily. Healthily is not liable for any decisions, acts or omissions you make.

Our products and services can't be used to get information about babies, children under the age of 16, pregnant women, people who are immunosuppressed or on immunosuppressive treatment, and people with complex or long-term conditions.

For more information, please read our Terms of Service, section “Our liability and disclaimer of warranties”.

Stay healthy, stay happy.